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How long does it take to receive my order? It will generally be dispatched within 2 days, but often same day dispatch is possible if your order is in before 2pm. Please see the Terms & Conditions page
Can I wear a baby-carrier (sling, ergo, hug-a-bub etc) with a nic-nac nappywrap? Yes, you can wear both the nappywrap and carry-all with baby carriers where the babies are carried on the front. These include THE ERGO and HUG-A-BUB and SLING-A-LONGS. Simply lengthen the straps, wear them across your body (with the nappywrap or carry-all held at the back or your side) so you're hands free. We recommend wearing our nappywraps close to your body to prevent them swinging in front while bending forward, for instance picking up a toddler or seated bub.
Can I choose my own colours to make a felt ball rug? Can I have a bigger size? A rectangle instead of a circle? Yes! FELT ... If you have a colour preference which we don't currently make, please let us know via email@example.com or 02 6687 0743 as we can custom make any colour that your heart desires.
If my child karate chops a teepee pole, can I get a replacement? Yes! Please email us at firstname.lastname@example.org or phone the office on 02 6687 0743 and we’ll send one out. We know that accidents happen!
How do I care for my Rainbows and Clover & nic-nac nappywrap products?
Got more questions? Email us at email@example.com or phone the office on 02 6687 0743.