FAQs

 FAQs
    
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How long does it take to receive my order?  It will generally be dispatched within 2 days, but often same day dispatch is possible if your order is in before 2pm.  Please see the Terms & Conditions page


Can I wear a baby-carrier (sling, ergo, hug-a-bub etc) with a nic-nac nappywrap?  Yes, you can wear both the nappywrap and carry-all with baby carriers where the babies are carried on the front. These include THE ERGO and HUG-A-BUB and SLING-A-LONGS.  Simply lengthen the straps, wear them across your body (with the nappywrap or carry-all held at the back or your side) so you're hands free.  We recommend wearing our nappywraps close to your body to prevent them swinging in front while bending forward, for instance picking up a toddler or seated bub.

Can I choose my own colours to make a felt ball rug? Can I have a bigger size? A rectangle instead of a circle? Yes! FELT ... If you have a colour preference which we don't currently make, please let us know via hello@rainbowsandclover.com.au or 02 6687 0743 as we can custom make any colour that your heart desires.



If my child karate chops a teepee pole, can I get a replacement? Yes! Please email us at hello@rainbowsandclover.com.au or phone the office on 02 6687 0743 and we’ll send one out. We know that accidents happen! 

How do I care for my Rainbows and Clover & nic-nac nappywrap products?

  • miniwrap : COLD wash. Line dry. Warm/Hot IRON.
  • nappywrap : Spot wash with COLD soapy water or GENTLE machine cold wash.  Remove inner pocket (if still clean) • re-fasten nappywrap so the velcro doesn't catch on other items.  Open out bag to LINE DRY.  Denim can be IRONED using a warm temp, PLASTIC SIDE DOWN. DO NOT BLEACH, DO NOT TUMBLE DRY.
  • carry-all : Spot wash with COLD soapy water or GENTLE MACHINE wash cold setting. HOT IRON will bring the bag back to life again.
  • change mat : Spot wash with COLD soapy water or GENTLE MACHINE wash on cold setting. Denim can be IRONED using a warm temp, PLASTIC SIDE DOWN. DO NOT BLEACH, DO NOT TUMBLE DRY.
  • pencilwrap : COLD wash. Line dry. Warm/Hot IRON.
  • balloon ball : COLD wash. Line dry. Warm/Hot IRON.
  • teepees : COLD wash.  Line dry.  Warm/Hot IRON.
  • Felt products : Hand spot wash only.
  • Gummie Brushes : Wash in hot soapy water and rinse.
  • Water marbles : Before drying back into their original bead-like state, hand wash in hot soapy water and rinse well.

Got more questions? Email us at hello@rainbowsandclover.com.au or phone the office on 02 6687 0743.